1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
2. How We Use Cookies
OneCoach uses cookies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and user experience
- Deliver personalised content
- Ensure platform security
- Comply with legal requirements
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the platform to function properly. They enable core functionality such as security, network management, and accessibility.
3.2 Performance Cookies
These cookies collect information about how you use our platform, such as which pages you visit most often. This helps us improve our services.
3.3 Functionality Cookies
These cookies allow the platform to remember choices you make (such as language preferences) and provide enhanced features.
3.4 Targeting/Advertising Cookies
These cookies are used to deliver content that is more relevant to you and your interests. They may be used by our advertising partners.
4. Third-Party Cookies
We use services from third-party providers that may set cookies on your device:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For secure payment processing
- Facebook Pixel: For advertising and conversion tracking
- Google Ads: For advertising campaigns
- Intercom: For customer support chat
These third parties have their own privacy policies and cookie policies.
5. How to Control Cookies
5.1 Cookie Preferences
You can manage your cookie preferences through our cookie consent banner or by adjusting your settings here:
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Note: Blocking all cookies may affect your ability to use certain features of our platform.
5.3 Opt-Out Links
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out
- Facebook Pixel: Facebook Ad Settings
- Google Ads: Google Ads Settings
6. Mobile Devices
Mobile devices have settings that allow you to limit tracking:
- iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track (disable)
- Android: Settings > Google > Ads > Opt out of Ads Personalization
7. Do Not Track
Some browsers have a "Do Not Track" feature. Our platform does not currently respond to Do Not Track signals because there is no industry standard for compliance.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about our use of cookies, contact us at:
Email: [email protected]
Address: 123 Fitness Avenue, New York, NY 10001