Accessibility Statement

Our Commitment to Accessibility

OneCoach is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Our platform is partially conformant with WCAG 2.1 Level AA. This means that some parts of the content do not fully conform to the accessibility standard, and we are actively working to address these areas.

Accessibility Features

OneCoach includes the following accessibility features:

Navigation and Structure

• Consistent navigation across all pages
• Clear headings and semantic HTML structure
• Skip navigation links for keyboard users
• Logical tab order throughout the platform
• Breadcrumb navigation on complex pages

Visual Design

• High contrast color schemes
• Text that can be resized up to 200% without loss of functionality
• Clear focus indicators for interactive elements
• Sufficient color contrast ratios (minimum 4.5:1 for normal text)
• Information not conveyed by color alone

Content

• Alternative text for all meaningful images
• Descriptive link text
• Captions and transcripts for video content
• Clear and simple language
• Consistent terminology throughout

Interactive Elements

• Keyboard navigation support for all interactive elements
• Visible focus states
• ARIA labels and roles where appropriate
• Form labels and error messages
• Sufficient time to complete tasks

Multimedia

• Video captions and audio descriptions
• Transcripts for audio content
• Controls to pause, stop, or hide moving content

Assistive Technologies

Our platform is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Alternative input devices

Browser and Device Support

OneCoach is designed to work with the following browsers and devices:

Supported Browsers

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Apple Safari (latest version)
• Microsoft Edge (latest version)

Mobile Devices

• iOS (latest 2 versions)
• Android (latest 2 versions)

Known Limitations

Despite our best efforts, some accessibility issues may exist:

• Some third-party embedded content may not be fully accessible
• Certain PDF documents may not be fully accessible
• Some older browser versions may have limited accessibility support
• Live video sessions may have varying levels of accessibility depending on coach setup

We are actively working to address these limitations.

Accessibility Tools and Resources

Platform Settings

Users can customize their experience through:

• Text size adjustments
• High contrast mode
• Reduced motion preferences
• Keyboard shortcuts reference

External Resources

For additional accessibility tools, consider:

• Browser extensions for enhanced accessibility
• Operating system accessibility features
• Third-party screen readers and magnifiers

Ongoing Efforts

We are committed to continuous improvement and regularly:

• Conduct accessibility audits and testing
• Include accessibility in our development process
• Provide accessibility training to our team
• Gather feedback from users with disabilities
• Update our platform based on user feedback and evolving standards
• Work with accessibility consultants and disabled users

Feedback and Contact

We welcome your feedback on the accessibility of OneCoach. Please let us know if you encounter accessibility barriers:

We aim to respond to accessibility feedback within 5 business days.

Alternative Formats

If you require information from this website in an alternative format, please contact us and specify:

• The web page or content you need
• Your preferred format (large print, audio, Braille, etc.)
• Your contact information

We will provide the information in your requested format within 10 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may:

• File a formal complaint with our Customer Service team
• Contact your local disability rights organization
• File a complaint with the appropriate regulatory body in your jurisdiction

Technical Specifications

Accessibility of OneCoach relies on the following technologies:

• HTML5
• WAI-ARIA
• CSS3
• JavaScript (with graceful degradation)

Assessment Methods

We assess the accessibility of OneCoach through:

• Self-evaluation using WCAG 2.1 guidelines
• Automated accessibility testing tools (WAVE, axe DevTools)
• Manual testing with assistive technologies
• User testing with people who have disabilities
• Third-party accessibility audits

Date of Statement

This accessibility statement was created on October 7, 2025, and was last reviewed on October 7, 2025.